{
  "schemaVersion": "1.0.0",
  "releaseId": "support-answer-2026-08-24.1",
  "createdAt": "2026-08-24T03:00:00Z",
  "task": {
    "name": "support.answer",
    "inputSchema": "support_answer_request.v3",
    "outputSchema": "support_answer_response.v2",
    "requiredCapabilities": [
      "structured_output",
      "tool_calling"
    ],
    "successMetrics": [
      "contract_pass_rate",
      "task_quality",
      "ticket_resolution_rate"
    ]
  },
  "components": {
    "prompt": "support-answer@41",
    "policy": "support-policy@12",
    "router": "support-router@7",
    "retrieval": "help-center-index@2026-08-23",
    "toolset": "support-tools@5",
    "modelAdapter": "provider-adapter@9"
  },
  "dataPolicy": {
    "classification": "confidential",
    "allowedRegions": [
      "eu"
    ],
    "retentionDays": 30,
    "redactionPolicy": "support-redaction@8",
    "humanReviewTriggers": [
      "refund_amount_gt_500",
      "source_conflict"
    ]
  },
  "execution": {
    "allowedProviders": [
      "provider-eu-a",
      "provider-eu-b"
    ],
    "allowedTools": [
      "search_help_center",
      "read_subscription"
    ],
    "maxTotalLatencyMs": 8000,
    "maxProviderAttempts": 2,
    "maxToolSteps": 3,
    "retryPolicy": "support-retry@4"
  },
  "evaluation": {
    "dataset": "support-regression@2026-08-24",
    "evaluatedAt": "2026-08-24T02:40:00Z",
    "baselineReleaseId": "support-answer-2026-08-10.2",
    "thresholds": [
      {
        "metric": "contract_pass_rate",
        "operator": ">=",
        "value": 1
      },
      {
        "metric": "task_quality",
        "operator": ">=",
        "value": 0.9
      },
      {
        "metric": "p95_latency_ms",
        "operator": "<=",
        "value": 8000
      },
      {
        "metric": "cost_per_success_usd",
        "operator": "<=",
        "value": 0.08
      }
    ],
    "candidateResults": {
      "contract_pass_rate": 1,
      "task_quality": 0.92,
      "p95_latency_ms": 6120,
      "cost_per_success_usd": 0.061
    }
  },
  "rollout": {
    "strategy": "canary",
    "initialTrafficPercent": 5,
    "guardrails": [
      {
        "metric": "contract_failure_rate",
        "operator": "<=",
        "value": 0.01,
        "window": "15m"
      },
      {
        "metric": "p95_latency_ms",
        "operator": "<=",
        "value": 8000,
        "window": "15m"
      }
    ],
    "owner": "support-platform",
    "runbook": "runbooks/support-answer-rollout@6"
  },
  "rollback": {
    "previousReleaseId": "support-answer-2026-08-10.2",
    "automaticTriggers": [
      {
        "metric": "contract_failure_rate",
        "operator": ">",
        "value": 0.01,
        "window": "15m"
      },
      {
        "metric": "policy_violation_count",
        "operator": ">",
        "value": 0,
        "window": "5m"
      }
    ],
    "procedure": "runbooks/support-answer-rollback@4",
    "lastTestedAt": "2026-08-20T10:15:00Z"
  },
  "provenance": {
    "sourceCommit": "0123456789abcdef0123456789abcdef01234567",
    "buildId": "support-api-build@1842",
    "changeRecord": "changes/llm-release-1842"
  },
  "notes": "Synthetic example. Replace all values with evidence from the release being evaluated."
}